1. Information We Collect
When you use our website, fill out a contact form, book a strategy call, or engage with our services, we may collect the following information:
- Account & Contact Information: Name, email address, phone number, business name, and any information you voluntarily provide through forms or communications.
- Service Information: Details about your market, target areas, industry vertical, and service preferences.
- Usage & Technical Data: IP address, browser type, device information, pages visited, and time spent on our website. This data is collected through cookies and similar technologies for analytics and site improvement purposes.
- Communication Records: Records of your correspondence with us, including emails, form submissions, and call notes.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide customer support
- Deliver and manage our cold calling and lead generation services
- Send transactional SMS notifications (appointment confirmations, lead alerts, service updates)
- Send marketing communications if you have opted in
- Improve our website, services, and user experience
- Comply with legal obligations and enforce our terms
3. Sharing of Your Information
We do not sell, trade, or rent your personal information. We may share your information only in the following limited circumstances:
- Service Providers: We work with trusted third-party providers for hosting (Railway), email delivery (Resend), and analytics. These providers are contractually obligated to use your data only for the services they provide to us.
- Legal Requirements: We may disclose your information if required by law, subpoena, court order, or government request.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
- Protection: To protect the rights, property, or safety of Cornerstone Callers, our users, or the public.
4. SMS Notifications
If you provide your phone number and opt in to receive SMS messages, you may receive transactional messages related to your account, appointment scheduling, lead notifications, and service updates. You may also receive marketing messages if you separately opt in.
Message frequency may vary. Message and data rates may apply. You may opt out of SMS messages at any time by replying STOP. Reply HELP for assistance. Consent to receive SMS is not a condition of purchasing our services. We do not share your phone number or SMS opt-in data with third parties for their marketing purposes.
5. Cookies & Tracking
We use essential cookies for site functionality and basic analytics cookies to understand how visitors use our website. We do not use advertising trackers, retargeting pixels, or third-party ad network cookies. You can control cookie settings through your browser preferences.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information, subject to legal retention requirements
- Opt-Out: Unsubscribe from marketing communications at any time
- Data Portability: Request your data in a portable format where technically feasible
If you are a California resident (CCPA), EU/EEA resident (GDPR), or UK resident, you have additional statutory rights under applicable privacy laws. We honor all such rights by default. To exercise any of these rights, email info@cornerstonecallers.com. We will respond within 7 business days.
7. Data Security
We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure data storage, and access controls. However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, it is securely deleted or anonymized.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. If the change is material, we will notify you by email before it takes effect. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal data:
Cornerstone Callers, LLC
Email: info@cornerstonecallers.com
Phone: (248) 946-1721
Last updated: May 2026 · Cornerstone Callers, LLC