Radical transparency
The whole agreement, on one page.
Every cold-calling agency hides their contract until after you’ve signed a DocuSign embedded with tracking pixels. Ours fits on one letter-size sheet. Read it before we even talk.
Master services agreement · Rev 4.2
Cornerstone Callers, LLC & [Client]
Page 1 of 1
Effective [date]
Effective [date]
§ 1The work. Cornerstone Callers will provide cold-calling services as described in the Order Form: one or more dedicated, trained senior SDRs, proprietary county-direct data for the Client’s target market, real-time hot-lead alerts, a client portal with transcripts and recordings, weekly script refinement, and Slack community access.
§ 2The money. Client pays the monthly retainer specified on the Order Form, on the 1st of each month, via ACH or card. No setup fee. No hidden charges. Retainer covers all services in Section 1 including data costs and dialer licenses.
§ 3The term. Month-to-month. Either party may cancel with 14 days written notice. No annual commitment. No automatic renewal. Upon cancellation, Client receives full CSV export of all leads, transcripts, recordings, and portal data within 7 business days.
§ 4The guarantee. If Cornerstone Callers delivers fewer than 4 qualified hot leads within 30 days of engagement start, Client’s second month of service is free. If fewer than 10 within 60 days, Client may terminate and receive a full refund of all retainers paid to date.
§ 5Data ownership. All leads, transcripts, recordings, and portal data generated for Client are the exclusive property of Client. Cornerstone Callers may not resell, share, or reuse any Client data for another Client’s outreach. Violation triggers $10,000 liquidated damages and voids this agreement.
§ 6Compliance. Cornerstone Callers operates its outreach in compliance with TCPA, DNC, state-level telemarketing regulations, and internal quality standards. Client attests that any lead lists or data it provides to Cornerstone Callers are lawfully sourced and permitted for outbound contact.
§ 7Limitation of liability. Neither party is liable for consequential or indirect damages. Total aggregate liability is capped at three (3) months of retainer paid by Client. Nothing in this Section limits Client’s right to a refund under Section 4 or liquidated damages under Section 5.
§ 8Everything else. Governed by the laws of Delaware. Any disputes handled via JAMS arbitration in Wilmington. Neither party may assign this agreement without written consent. This document is the entire agreement and supersedes any prior discussions.
Client signature · Date
Noah K.
Cornerstone signature · Pre-signed